Requirement
Categories |
Site FAQs |
Screen
Resolution |
Adobe® PDF Reader |
Q. When I get access to my.statestreet.c,
can I still use my current Desktop applications? |
Memory |
Adobe® Flash Player |
A. Yes,
you can still continue to use any Desktop application. |
Internet Browser |
JavaTM Software |
Q. What is the availability of my.statestreet.com? |
|
A. my.statestreet.com
is available 24 hours a day, 7 days a week. |
Screen Resolution
my.statestreet.com is designed for a minimum screen resolution
of 1024 x 768. To ensure you are viewing my.statestreet.com at
this optimization on Windows, click the Start menu, Settings and
then the Control Panel to access the Display Properties dialog
window. From Display Properties, click the Settings tab to adjust
the screen resolution to either 1024 x 768 or higher, if you prefer.

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Q. Why am I automatically logged out
of my.statestreet.com. |
A. Since
my.statestreet.com is a secure site with access to sensitive information.
We require re-authentication after a 30 minutes period of inactivity.
Your session will be automatically timed out and returned to the
login screen. You will then need to re-enter your user ID and
password. |
Memory
my.statestreet.com requires a minimum of 512 Mbytes RAM and
recommends that each PC has 1 Gigabyte or more.

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Internet
Browser
my.statestreet.com supports the following browsers:
Microsoft® Internet Explorer 7.0 is the recommended browser
for my.statestreet.com. Higher versions of Microsoft® Internet
Explorer and alternative browsers (Firefox, Safari, etc) can also
be used.

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Adobe®
PDF Reader Information
my.statestreet.com PDF documents currently supports at a minimum
the Adobe Reader version 6.0.1. However, version 9.2 or higher
is recommended. You can upgrade or install Adobe Reader by following
the instructions located on the Adobe Web site:


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Adobe®
Flash Player
Certain pages on my.statestreet.com require the use of Flash
Player 10.2 or higher. You can upgrade or install Adobe Flash
Player by following the instructions located on the Adobe Web
site:
.
If you have any issues viewing the Reference Guides or other
PDF files, click one of the following links to install the Flashplayer
plug in:

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JavaTM
Software
my.statestreet.com requires the use of java software in some
areas of the site. In order to use this functionality, each browser
accessing this site must have a minimum of Java v1.6.0_21
or higher installed on the computer.
To download Java software, follow the instruction on the Java
site:


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Disclaimer
State Street is not responsible for the content of other sites
nor does it endorse the products and services offered on other
sites that you may link to from my.statestreet.com. If you are
concerned about confidentiality, you should review the privacy
statement of a web site before you provide confidential information.

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