Requirement Categories
Site FAQs
Q. When I get access to my.statestreet.c, can I still use my current Desktop applications?
A. Yes, you can still continue to use any Desktop application.
Q. What is the availability of my.statestreet.com?
A. my.statestreet.com is available 24 hours a day, 7 days a week.
Screen Resolution
my.statestreet.com is designed for a minimum screen resolution of 1024 x 768. To ensure you are viewing my.statestreet.com at this optimization on Windows, click the Start menu, Settings and then the Control Panel to access the Display Properties dialog window. From Display Properties, click the Settings tab to adjust the screen resolution to either 1024 x 768 or higher, if you prefer.
Q. Why am I automatically logged out of my.statestreet.com.
A. Since my.statestreet.com is a secure site with access to sensitive information. We require re-authentication after a 30 minutes period of inactivity. Your session will be automatically timed out and returned to the login screen. You will then need to re-enter your user ID and password.
Memory
my.statestreet.com requires a minimum of 512 Mbytes RAM and recommends that each PC has 1 Gigabyte or more.
Internet Browser
my.statestreet.com supports the following browsers:
Microsoft® Internet Explorer 7.0 is the recommended browser for my.statestreet.com. Higher versions of Microsoft® Internet Explorer and alternative browsers (Firefox, Safari, etc) can also be used.
Adobe® PDF Reader Information
my.statestreet.com PDF documents currently supports at a minimum the Adobe Reader version 6.0.1. However, version 9.2 or higher is recommended. You can upgrade or install Adobe Reader by following the instructions located on the Adobe Web site:
Adobe® Flash Player
Certain pages on my.statestreet.com require the use of Flash Player 10.2 or higher. You can upgrade or install Adobe Flash Player by following the instructions located on the Adobe Web site:
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If you have any issues viewing the Reference Guides or other PDF files, click one of the following links to install the Flashplayer plug in:
JavaTM Software
my.statestreet.com requires the use of java software in some areas of the site. In order to use this functionality, each browser accessing this site must have a minimum of Java v1.6.0_21 or higher installed on the computer.
To download Java software, follow the instruction on the Java site:
Disclaimer
State Street is not responsible for the content of other sites nor does it endorse the products and services offered on other sites that you may link to from my.statestreet.com. If you are concerned about confidentiality, you should review the privacy statement of a web site before you provide confidential information.